Clinics are the foundation of your ClinicWP setup. A clinic represents a physical medical practice location with its own contact information, branding, and staff. The clinic information appears on examination PDFs and in email communications with patients.

Default Clinic

Upon installation, ClinicWP automatically creates a default clinic with placeholder information.

If you operate a single clinic:

  • You don’t need to create additional clinics
  • Simply edit the default clinic with your actual information
  • Navigate to ClinicWP → Clinics and click Edit on the default clinic

If you operate multiple clinics:

  • Edit the default clinic for your primary location
  • Create additional clinics for other locations. Creating multiple clinics requires premium license.

Accessing Clinic Management

  • Log in to your WordPress admin dashboard
  • Navigate to ClinicWP → Clinics in the left sidebar
  • You’ll see a list of all existing clinics
  • Click Add New to create a new clinic
  • Fill in all information

Deactivating a Clinic

ClinicWP uses deactivation rather than deletion to protect your medical data integrity. Here’s why:

  • Patient Records: Examinations and appointments reference specific clinics. Deleting a clinic would break these historical references.
  • Legal Compliance: Medical records must maintain accurate historical data for legal and regulatory compliance (HIPAA, GDPR, etc.).
  • Audit Trail: Healthcare practices require complete audit trails. Deactivated clinics preserve the full history.
  • PDF Reports: Previously generated examination PDFs contain clinic information. These references must remain valid.

When you deactivate a clinic:

  • The clinic is hidden from the appointment booking form
  • New doctors cannot be assigned to it
  • Historical data (appointments, examinations) remains intact
  • You can reactivate it at any time
  • All past records maintain their clinic reference

To Deactivate a Clinic:

  • Navigate to ClinicWP → Clinics
  • Hover over the clinic you want to deactivate
  • Click Deactivate
  • The clinic status changes to “Inactive”