Terms of Use

1. Introduction and Acceptance of Terms

Welcome to ClinicWP ("Website," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of the ClinicWP website located at https://clinicwp.com and the ClinicWP WordPress plugin (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

These Terms constitute a legally binding agreement between you (whether individually or on behalf of an entity) and Dukai Tamás EV. regarding your use of the Services.

2. About Us

Service Provider:

3. Description of Services

3.1 ClinicWP Plugin

ClinicWP is a WordPress plugin designed to help medical practices, clinics, and healthcare professionals manage:

• Patient records and information
• Appointment scheduling and booking
• Doctor availability and surgery hours
• Examination records and medical documentation
• Multi-clinic and multi-department operations (Premium)
• PDF export capabilities (Premium)
• Email notifications and reminders (Premium)

3.2 Website Services

Our Website provides:

• Information about the ClinicWP plugin
• Plugin downloads for registered users
• License key management and distribution
• Documentation and support resources
• Blog articles and tutorials
• Customer account management

3.3 Open Source Software

The ClinicWP plugin is open-source software licensed under the GNU General Public License v2 (or later). You are free to use, modify, and distribute the plugin in accordance with the GPL license terms.

4. Licensing Model and Pricing

4.1 Free Download and Registration

The ClinicWP plugin is available for free download. However, to download the plugin, you must:

• Create a free account on our Website
• Provide a valid email address
• Accept these Terms of Use
• Verify your email address

4.2 Free vs. Premium Features

Free Core Features:

Without a premium license, you can use the following features at no cost:

• Single clinic management
• Basic patient records
• Appointment booking
• Doctor management
• Basic examination records

Premium Features (Requires Active License):

The following advanced features require an active premium license:

• Multi-clinic support (unlimited clinics)
• PDF export functionality
• Email notifications and reminders
• Advanced custom fields
• Appointment reminders
• Priority support
• Advanced logging and reporting

4.3 Premium License Pricing

4.4 License Behavior and Expiry

During Active License Period:

• Full access to all premium features
• Access to plugin updates
• Priority support included

After License Expiry:

• Premium features remain installed but become locked
• Core free features continue to work normally
• No access to new plugin updates
• Priority support is no longer available
• All your data remains intact and accessible

Grace Period:

• 30-day grace period for downloading updates after expiry
• Premium features remain accessible during grace period
• Email reminders sent 7 days before expiry

4.5 License Renewal

You may renew your premium license at any time:

• Before expiry: Extends your license by one additional year from current expiry date
• After expiry: Reactivates premium features immediately upon payment
• No penalty for late renewal
• Same pricing applies to renewals

4.6 No Subscription Auto-Renewal

Important: Premium licenses do NOT automatically renew. You must manually renew your license each year if you wish to maintain premium access. This gives you complete control over your expenses.

4.7 License Transfer and Usage

Your premium license:

• Can be used on unlimited websites that you own or manage
• Cannot be shared with other individuals or entities
• Cannot be resold or redistributed
• Is tied to your registered email address
• Can be deactivated and moved between your own websites

4.8 Refund Policy

We offer a 14-day money-back guarantee on all premium license purchases:

• Request a refund within 14 days of purchase
• Full refund, no questions asked
• Contact us at hello@clinicwp.com to request a refund
• Refunds processed within 5-10 business days

5. Eligibility and Age Requirements

5.1 Age Requirement

You must be at least 16 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

5.2 Legal Capacity

By using our Services, you represent that:

• You have the legal capacity to enter into binding contracts
• You are not prohibited from using the Services under applicable laws
• You will use the Services in compliance with all applicable laws and regulations

5.3 Professional Use

If you are using the Services on behalf of a medical practice, clinic, or organization:

• You represent that you have the authority to bind that entity to these Terms
• References to "you" include both you individually and the entity you represent

6. User Accounts and Registration

6.1 Account Creation

To download the ClinicWP plugin and access premium features, you must create an account. When creating an account, you must provide:

• Your full name
• A valid email address
• A secure password
• Any other information required during registration

6.2 Account Accuracy

You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Immediately notify us of any unauthorized access to your account

6.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring that you log out from your account at the end of each session

We are not liable for any loss or damage arising from your failure to maintain account security.

6.4 Account Termination

We reserve the right to suspend or terminate your account at any time if:

• You violate these Terms
• We suspect fraudulent or illegal activity
• We discontinue the Services
• Required by law or regulatory authorities

7. Acceptable Use and Prohibited Conduct

7.1 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may use the Services to:

• Manage your medical practice or clinic
• Store and process patient information in compliance with applicable laws
• Access documentation and support resources
• Participate in community discussions

7.2 Prohibited Uses

You agree NOT to:

Illegal Activities:

• Use the Services for any unlawful purpose or in violation of applicable laws
• Engage in fraudulent, deceptive, or misleading practices
• Violate any healthcare regulations, including HIPAA, GDPR, or local medical privacy laws

Security Violations:

• Attempt to gain unauthorized access to any part of the Services
• Interfere with or disrupt the Services or servers
• Bypass any security measures or authentication systems
• Introduce viruses, malware, or harmful code

Abuse and Harassment:

• Harass, abuse, threaten, or intimidate other users
• Impersonate any person or entity
• Collect or harvest information about other users without consent

Content Violations:

• Post or transmit illegal, harmful, or offensive content
• Violate intellectual property rights
• Distribute spam or unsolicited communications

System Abuse:

• Use automated systems (bots, scrapers) without authorization
• Overload or attempt to overload our infrastructure
• Reverse engineer or attempt to extract source code (except as permitted by GPL)

Commercial Misuse:

• Resell or commercialize the Services without authorization
• Use the Services to compete with us
• Frame or mirror any part of the Services without permission

7.3 Consequences of Violations

Violation of these Terms may result in:

• Immediate termination of your account
• Legal action and prosecution
• Reporting to law enforcement authorities
• Claims for damages

8. Intellectual Property Rights

8.1 Plugin License (GPL v2 or Later)

The ClinicWP plugin is licensed under the GNU General Public License v2 (or later). Under this license:

You are free to:

• Use the plugin for any purpose
• Study and modify the plugin's source code
• Distribute copies of the plugin
• Distribute modified versions of the plugin

Conditions:

• Any distributed modifications must also be licensed under GPL v2 or later
• You must include the original copyright notices
• You must include a copy of the GPL license
• You must make source code available for any distributed versions

Full GPL License: https://www.gnu.org/licenses/gpl-2.0.html

8.2 Website Content

All content on our Website (excluding the plugin code), including but not limited to:

• Text, graphics, logos, images, and icons
• Website design and layout
• Documentation and tutorials
• Blog articles and posts
• Videos and multimedia content

is owned by Dukai Tamás EV. or its licensors and is protected by:

• Copyright laws
• Trademark laws
• Other intellectual property rights

8.3 Trademarks

"ClinicWP" and associated logos are trademarks or registered trademarks of Dukai Tamás EV. You may not use these trademarks without our prior written permission, except as necessary to describe the plugin in accordance with GPL terms.

8.4 User-Generated Content

If you submit or post content on our Website (such as comments, forum posts, or feedback):

• You retain ownership of your content
• You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content for operating and promoting the Services
• You represent that you have all necessary rights to grant this license
• You agree not to submit content that infringes third-party rights

8.5 Feedback and Suggestions

If you provide feedback, suggestions, or ideas about the Services:

• We may use this feedback without any obligation to you
• You grant us unlimited rights to use and incorporate such feedback
• We are not required to keep feedback confidential

9. Medical and Healthcare Disclaimer

9.1 Not Medical Advice

• Provide medical advice, diagnosis, or treatment
• Replace professional medical judgment
• Guarantee medical outcomes
• Ensure compliance with medical regulations

9.2 Professional Responsibility

You acknowledge and agree that:

• You are solely responsible for all medical decisions and patient care
• ClinicWP is a tool to assist with practice management, not medical decision-making
• You must comply with all applicable medical licensing and regulatory requirements
• You must maintain appropriate malpractice insurance
• You must follow all applicable healthcare privacy laws (HIPAA, GDPR, etc.)

9.3 Data Accuracy

While we strive to provide reliable software:

• You are responsible for verifying the accuracy of all data
• You must maintain backup systems for critical medical records
• You should not rely solely on ClinicWP for critical medical information
• We recommend maintaining redundant record-keeping systems

9.4 Regulatory Compliance

You are solely responsible for ensuring your use of ClinicWP complies with:

• Local, state, and federal healthcare regulations
• Medical privacy laws (HIPAA, GDPR, etc.)
• Professional licensing requirements
• Medical record retention requirements
• Patient consent requirements

9.5 Emergency Situations

ClinicWP is not intended for use in emergency medical situations. In case of medical emergency, contact appropriate emergency services immediately.

10. Data Privacy and Security

10.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our privacy practices as described in the Privacy Policy.

10.2 GDPR Compliance

We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. For information about your rights and our data practices, please see our Privacy Policy.

10.3 Data Security

While we implement reasonable security measures to protect your data:

• No system is completely secure
• You are responsible for maintaining the security of your systems
• You must implement appropriate security measures for patient data
• You should regularly backup your data

10.4 Data Ownership

You retain all ownership rights to data you store using ClinicWP. We do not claim ownership of your patient data, medical records, or other content you create with the plugin.

10.5 Data Breach Notification

If we become aware of a security breach affecting your data, we will notify you in accordance with applicable laws and our Privacy Policy.

11. Third-Party Services and Links

11.1 Third-Party Links

Our Website and Services may contain links to third-party websites, services, or resources. These links are provided for convenience only.

We do not:

• Endorse third-party websites or services
• Control third-party content
• Assume responsibility for third-party practices
• Guarantee the accuracy of third-party information

11.2 Third-Party Integrations

ClinicWP may integrate with third-party services (such as email providers, analytics tools, payment processors, etc.). Your use of third-party services is subject to their respective terms and conditions.

11.3 Payment Processing

Premium license payments are processed through Stripe, a third-party payment processor. By making a payment, you agree to Stripe's terms of service and privacy policy.

11.4 Third-Party Liability

We are not liable for:

• Actions or omissions of third-party service providers
• Losses arising from third-party services
• Third-party terms or privacy practices
• Third-party security breaches

12. Payment and Billing

12.1 Payment Methods

We accept payment for premium licenses through:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• Other payment methods available through Stripe

All payments are processed securely through Stripe, our third-party payment processor.

12.2 Payment Processing

When you purchase a premium license:

• Payment is processed immediately
• You will receive a confirmation email with your license key
• Your license activates immediately upon successful payment
• All prices are in USD unless otherwise specified

12.3 Payment Security

We do not store your complete credit card information. All payment data is handled securely by Stripe in compliance with PCI DSS standards.

12.4 Billing Information

You agree to provide accurate billing information including:

• Valid payment method details
• Correct billing address
• Accurate contact information

12.5 Failed Payments

If a payment fails:

• You will be notified via email
• You may retry the payment
• Your license will not be issued or renewed until payment succeeds

12.6 Taxes

You are responsible for any applicable taxes based on your location. Prices displayed do not include taxes unless explicitly stated.

12.7 Price Changes

We reserve the right to modify pricing at any time. Price changes will not affect:

• Existing active licenses until renewal
• Purchases already completed

You will be notified of price changes before your next renewal period.

13. Disclaimers and Warranties

13.1 "AS IS" and "AS AVAILABLE" Basis

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or availability
• Uninterrupted or error-free operation
• Freedom from viruses or harmful components

13.2 No Medical Warranty

WE SPECIFICALLY DISCLAIM ANY WARRANTY THAT THE SERVICES:

• Are suitable for medical diagnosis or treatment
• Will prevent medical errors or adverse events
• Comply with all healthcare regulations in your jurisdiction
• Will meet all your professional or practice requirements

13.3 Third-Party Warranties

We disclaim all liability and responsibility for:

• Third-party products or services
• Third-party content or materials
• Actions of other users
• Compatibility with third-party systems

13.4 Your Responsibility

You acknowledge that:

• You use the Services at your own risk
• You are responsible for evaluating the Services' suitability for your needs
• You must independently verify all critical information
• You should maintain appropriate backups and redundant systems

13.5 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions may not apply to you, and you may have additional rights.

14. Limitation of Liability

14.1 Exclusion of Damages

Indirect Damages:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Loss of goodwill or reputation
• Cost of substitute services

Medical-Related Damages:

• Medical malpractice claims
• Patient harm or injury
• Regulatory fines or penalties
• Professional license issues
• Compliance failures

Technical Issues:

• Data loss or corruption
• System downtime or unavailability
• Software errors or bugs
• Security breaches
• Compatibility issues

14.2 Cap on Liability

TO THE EXTENT LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED:

• The amount you paid us in the 12 months preceding the claim; OR
• $100 USD (one hundred US dollars)

WHICHEVER IS GREATER.

14.3 Essential Purpose

The limitations in this section apply even if:

• We have been advised of the possibility of such damages
• A remedy fails of its essential purpose
• The damages are foreseeable

14.4 Basis of the Bargain

These limitations are fundamental elements of the basis of the bargain between you and us. The Services would not be provided without these limitations.

14.5 Jurisdictional Exceptions

Some jurisdictions do not allow limitations on liability for certain types of damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

15. Indemnification

15.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Dukai Tamás EV., its affiliates, officers, directors, employees, agents, and licensors from and against all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or related to:

Your Use of Services:

• Your access to or use of the Services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your violation of third-party rights

Medical Practice:

• Your medical practice or patient care decisions
• Medical malpractice or professional negligence claims
• Patient data breaches or privacy violations
• Regulatory compliance failures
• Any claims by your patients or third parties

Content and Conduct:

• Content you submit or post
• Your interactions with other users
• Misrepresentation of your credentials or authority

15.2 Defense and Settlement

We reserve the right to:

• Assume exclusive defense and control of any matter subject to indemnification
• Require your cooperation in defending such claims
• Approve any settlement that affects our rights or interests

15.3 Notification

You agree to promptly notify us of any claims subject to indemnification and provide reasonable cooperation in the defense of such claims.

16. Modifications to Services and Terms

16.1 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue the Services at any time
• Add or remove features
• Change pricing for future license purchases
• Update technical requirements

We will provide reasonable notice of material changes when practical.

16.2 Modifications to Terms

We may modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date
• We will post a notice on our Website
• We may notify you via email
• Material changes will become effective 30 days after notice

16.3 Continued Use

Your continued use of the Services after Terms modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.

16.4 No Obligation

We have no obligation to:

• Maintain or support the Services indefinitely
• Provide specific features
• Ensure backward compatibility
• Preserve your data after termination

17. Termination

17.1 Termination by You

You may terminate your account and stop using the Services at any time by:

• Deleting your account through the Website
• Uninstalling the plugin
• Contacting us at hello@clinicwp.com

17.2 Termination by Us

We may terminate or suspend your access immediately, without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Harm to other users or third parties
• Security concerns
• Extended inactivity
• Request by law enforcement
• Any other reason at our sole discretion

17.3 Effect of Termination

Upon termination:

• Your right to use the Services immediately ceases
• Your account and data may be deleted
• You must cease all use of our intellectual property
• Sections of these Terms that by nature should survive will survive
• Outstanding premium licenses remain valid until their expiry date

17.4 Data Retention

After termination:

• You are responsible for exporting your data before termination
• We may retain certain data as required by law or for legitimate business purposes
• We are not obligated to maintain or provide your data after termination

17.5 Survival

The following sections survive termination:

• Intellectual Property Rights
• Disclaimers and Warranties
• Limitation of Liability
• Indemnification
• Dispute Resolution
• Governing Law

18. Dispute Resolution

18.1 Informal Resolution

Before filing a formal claim, you agree to contact us at hello@clinicwp.com and attempt to resolve the dispute informally. We will attempt to resolve disputes through good-faith negotiations.

18.2 Mandatory Arbitration

If informal resolution fails, you agree that disputes will be resolved through binding arbitration rather than in court, except that:

• You may assert claims in small claims court
• Either party may seek injunctive relief in court

18.3 Arbitration Rules

Arbitration will be conducted under:

• The rules of the Hungarian Chamber of Commerce and Industry (MKIK)
• Hungarian arbitration law
• One arbitrator selected by mutual agreement

18.4 Arbitration Location

Arbitration proceedings will take place in Budapest, Hungary.

18.5 Class Action Waiver

• Participate in class actions
• Join consolidated proceedings
• Serve as a representative in class actions
• Recover class action damages

18.6 Exceptions

This section does not apply to:

• Claims for intellectual property infringement
• Claims seeking injunctive relief
• Small claims court actions
• Disputes that cannot be arbitrated under applicable law

19. Governing Law and Jurisdiction

19.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hungary, without regard to conflict of law principles.

19.2 Jurisdiction

Subject to the arbitration provisions in Section 18, you agree to submit to the exclusive jurisdiction of the courts located in Budapest, Hungary.

19.3 International Users

If you access the Services from outside Hungary:

• You are responsible for compliance with local laws
• You consent to having your data transferred to and processed in Hungary
• These Terms apply regardless of your location

19.4 European Union

For users in the European Union:

• Nothing in these Terms affects your statutory rights under EU law
• You may have additional consumer protection rights
• GDPR provisions apply to processing of personal data

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

20.2 Severability

If any provision of these Terms is found to be invalid or unenforceable:

• That provision will be modified to reflect the parties' intention
• The remaining provisions will remain in full force and effect
• The invalid provision will be replaced with a valid provision that achieves the original intent

20.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

20.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

20.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein.

20.6 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

• Acts of God
• Natural disasters
• War or terrorism
• Labor disputes
• Government actions
• Internet or telecommunications failures

20.7 Independent Contractors

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

20.8 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflicts, the English version prevails.

20.9 Electronic Communications

You consent to receive electronic communications from us, including:

• Emails to your registered email address
• Notices posted on our Website
• In-app notifications

These electronic communications satisfy any legal requirement for written communications.

20.10 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

21. Contact Information

If you have questions, concerns, or disputes regarding these Terms, please contact us:

Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms
• You agree to be bound by these Terms
• You are at least 16 years of age
• You have the authority to enter into this agreement
• You understand the limitations and disclaimers
• You accept the risks associated with using the Services
• You understand the difference between free and premium features
• You understand that premium features require an active license

Effective Date: These Terms are effective as of the "Last Updated" date above and will remain in effect until modified or terminated.